Privacy Policy

Effective Date: January 2026

Website: https://alexjordaanphotography.co.za/

Business Name: Alex Jordaan Photography

Email: [Insert Contact Email]

1. Introduction

Alex Jordaan Photography (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and purchase from our website.

We comply with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA).

2. Information We Collect

2.1 Personal Information

When you place an order or interact with the website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed securely by third-party payment providers)

We do not store your full payment card details on our servers.

2.2 Technical Information

We may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time and date of visits

  • Referring website

This helps improve performance and prevent fraud.

3. How We Collect Data

Data is collected when you:

  • Place an order

  • Add items to cart

  • Complete checkout

  • Browse the website

  • Contact us using the contact form

4. How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments

  • Deliver products and communicate about orders

  • Respond to enquiries

  • Provide customer support

  • Improve our products and website

  • Comply with legal and tax requirements

We do not sell or rent your personal information to third parties for marketing.

5. Legal Basis for Processing

We collect and use your personal data when:

  • It is necessary to fulfill a contract (e.g., processing your order)

  • You have provided consent (where required)

  • We have a legitimate business interest (e.g., improving security)

  • Required by law

6. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate the website and deliver services, such as:

  • Payment processors (e.g., PayFast, PayPal, Stripe)

  • Shipping and delivery partners

  • Website hosting providers

  • Customer support tools

  • Professional advisors as required by law

These parties may only use your information for the purposes we specify.

7. Third-Party Payment Processing

We use third-party providers to process payments securely. These providers have their own privacy policies and handle payment data in accordance with industry standards.

8. Data Security

We use appropriate technical and organisational measures to protect your data, including:

  • Secure hosting

  • Encryption (HTTPS)

  • Access controls

However, no internet or storage system is completely secure. We cannot guarantee absolute protection.

9. Data Retention

We retain your personal information only as long as needed to:

  • Deliver your orders

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes or enforce agreements

10. Your Rights Under POPIA and Other Laws

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent at any time (where consent was provided)

To exercise these rights, contact us at:

Email: info@alexjordaanphotography.co.za

We will respond within applicable legal timelines.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under this age.

12. Changes to This Policy

We may update this Privacy Policy over time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this policy, please contact:

Alex Jordaan Photography

Email: info@alexjordaanphotography.co.za

Phone: +27 76 896 6678

Website: https://alexjordaanphotography.co.za/


 

Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function and provide insights about how users interact with the site.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies

These are necessary for the website to function properly — e.g., remembering cart contents and login sessions.

• Performance & Analytics Cookies

These collect anonymous data to help improve the site (e.g., pages visited, time spent, errors).

Example: Google Analytics

• Functional Cookies

Help improve your experience — e.g., remembering preferences.

3. Managing Cookies

You can manage cookies in your browser settings:

  • Accept or reject cookies

  • Delete cookies stored on your device

Please note that disabling certain cookies may affect the website’s functionality.

4. Third-Party Cookies

We may use services such as:

  • Google Analytics

  • Payment gateways

  • Social sharing tools

These third parties may set their own cookies and have separate privacy practices.

5. Updates

We may update this Cookie Policy. Changes will be posted on this page.

Consent

By continuing to use the website, you consent to our use of cookies as described.